Frequently Asked Questions

These are some questions that are frequently asked by our users.

General Questions

I haven't received my email. What should I do?

Please wait 10 minutes before opening a support ticket.

Are the packages a one-time payment or monthly?

All packages have a monthly cost currently but may change to weekly or yearly in the future.

I created an order but haven't received the server on the panel. What's going on?

Ensure you’ve completed the payment for the invoice to receive your product. If not please open a support ticket.

How do i upload folders onto my server?

Follow this guide to upload files to your server: Uploading Files

Why is my server still pending?

All orders are manually reviewed to ensure that they are not fraudulent. This can take up to 24 hours.

Assistant

Responses are generated using AI and may contain mistakes.